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|Single or multiline?|
In general there are two types of Call Recorde, the single line recorders and the multi channel recorders. For every type there are several different models.
Line recording - Handset recording - Extension line recording
To have your own personal Call Recorder our Single line Call Recorders can be used for recording on analogue and digital telephone lines, directly on the line or on the handset. This way you can record telephone conversations regardless of the telephone you use.
Trunk side recording
Most of our multi channel systems are used for trunk side recording (which means that the recorder is connected directly on the incoming public network connection). Vidicode multi channel Call Recorders are flexible in the number of recording channels. the Call Recorder Apresa for example can be configured with 8 TDM channels, but for a large organization a combination of 96 TDm channels and 150 VoIP channels is also possible.
Another huge advantage of trunk side recording is that it makes no difference to the recorder which telephone is on the other side of your PBX, even when you choose an other kind of equipment in the future. Once you made an investment in Vidicode equipment you are sure that you are always prepared for the future.
Our engineers have developed a special technique called “Pass Through Mode” which offers the possibility to ad services to your telephone traffic. To the PBX the Call Recorder acts like the Net line, to the Net line, the Call Recorder behaves like the PBX.
Some of the extra services this Pass Through Mode enables: